1. What services does Blue Mountains Food Services provide?

We offer essential services to support independence and social connection, including Meals on Wheels, community dining, social connection programs, NDIS-supported programs like Cook + Connect, and a volunteer network. Our mission is to enhance the well-being of seniors, people with a disability, and carers in the Blue Mountains.

 

2. Who qualifies for Meals on Wheels?

Meals on Wheels is available to people over 65, Aboriginal and Torres Strait Islander people over 50, and NDIS participants with a meals budget in their plan. Eligible clients can receive subsidised meals through registration with MyAged Care. If you don’t qualify, you can still access meals at competitive rates.

 

3. How does the meal delivery process work?

Once registered, clients receive nutritious, frozen meals delivered weekly by our friendly volunteers, who provide a quick check-in to make sure everything is going well. Delivery schedules vary by area, from Tuesday to Friday, and meals can also be collected from our Lawson office.

 

4. What is the Cook + Connect program, and who is it for?

Cook + Connect is a life skills and social connection program for young people on an NDIS plan. It offers hands-on cooking experience in group settings, one-on-one classes at home, or work experience in a real café environment. This program builds skills in meal planning, budgeting, food safety, and more to foster independence and social engagement.

 

5. What types of Cook + Connect classes are available?

• Cook + Connect @Centre: Small group classes held in our commercial kitchen.

• Cook + Connect @Home: One-on-one sessions tailored to individual needs at home.

• Cook + Connect @Work: Real-world experience in a café setting, teaching hospitality skills.

 

6. Where are your community restaurants located, and what do they offer?

Our community restaurants are located in Blaxland, Springwood, Lawson, Katoomba, and Blackheath. They provide affordable, freshly prepared meals in a friendly, social setting, ideal for enjoying a nutritious meal and meeting others. Bookings are essential; please call (02) 4759 2811.

 

7. How can I volunteer with Blue Mountains Food Services?

Volunteers are the heart of our organisation, and we offer various roles, including meal delivery, social support, kitchen assistance, office administration, and more. We provide training, so no prior experience is needed—just a willingness to help! Contact us or download our Volunteering Flyer for more information.

 

8. What training and support do volunteers receive?

All volunteers receive training tailored to their role, covering areas like food safety, safe driving for meal delivery, and effective communication with clients. Ongoing support is also provided, ensuring volunteers feel confident and valued.

 

9. How can I make a donation, and is it tax-deductible?

Donations are crucial to helping us continue our services. You can make a tax-deductible donation directly through our website, by bank transfer, or by calling (02) 4759 2811. Every donation supports our programs, from meal delivery to community dining.

 

10. What is a bequest, and how can I leave one to Blue Mountains Food Services?

A bequest is a gift left in your Will. By leaving a bequest to us, you make a lasting impact on our community programs. You can leave a specific amount, a percentage of your estate, or a particular asset. For more details, please contact us directly.

 

11. Do you provide catering services, and how is it unique?

Yes, we offer a unique catering service across the Blue Mountains, prepared by Cook + Connect graduates under the guidance of our chef and hospitality team. Our catering service is perfect for events, providing delicious food while supporting young people with a disability. To inquire, email info@benscafe.org.au or call 0434 314 254.

 

12. Can my business become a supply partner with Blue Mountains Food Services?

Absolutely! By partnering with us, your business helps support our mission and gains visibility within the community. We are always looking for local suppliers who want to make a positive impact. Contact us to explore partnership opportunities.

 

13. How is Blue Mountains Food Services funded?

Our services are supported through the Commonwealth Home Support Program (CHSP), Home Care Packages, and NDIS funding. This funding helps us provide affordable services to seniors and people with a disability throughout the Blue Mountains.

 

14. Do you offer transportation to your programs?

Yes, transport to our community restaurants and certain programs can be arranged through the Active Care Network. For assistance with transportation, please call 4722 3083.

 

15. What steps do you take to ensure the food is safe and meets dietary needs?

Our meals are prepared in a commercial kitchen by skilled cooks who follow strict food safety standards. We offer a wide variety of meal options to suit various dietary needs and preferences, ensuring clients receive balanced, nutritious meals.

 

16. Can I choose my meal options for Meals on Wheels?

Yes, clients can select from over 100 meal options, including snacks and desserts, with choices that accommodate various dietary preferences. Our team is happy to work with you to ensure you receive meals that meet your taste and health needs.

 

17. How do I update or pause my Meals on Wheels order?

If you need to make changes to your order or temporarily pause service, please contact our team at (02) 4759 2811. We’re here to assist with any adjustments you need.

 

18. How does Meals on Wheels help with social connection?

Our volunteers provide more than just meal delivery—they offer a friendly check-in and conversation, helping to reduce isolation. For many clients, this connection is invaluable, offering a sense of community and support, and helping them to maintain their independence.

 

19. Do you offer opportunities for corporate sponsorships or partnerships?

Yes, we welcome corporate sponsors who wish to support our mission. Sponsorships are an impactful way to give back to the community and support essential services. Please contact us to discuss partnership options.

 

20. How can I stay informed about Blue Mountains Food Services’ events and updates?

Stay connected by subscribing to our newsletter, following us on social media, and regularly checking our website for updates on programs, volunteer opportunities, and community events.